MLN Web-Based Training - CMS

Free, self-paced learning on a broad range of topics for health care providers. We no longer offer continuing education credits for our web-based training (WBT) courses. Check with your organization to see if they offer credit for MLN WBTs.

Contact MLN@cms.hhs.gov if you have questions about WBT courses.

Subscribe to our MLN Connects® newsletter for updates and to find out when new WBT courses are available.


Available Courses

Introduction to Language Access Plans (August 2022) (Contact Hours 60 min.)

  • Learn about developing and using a language access plan, and how it impacts health care services for those with limited English proficiency.

Modernizing Health Care to Improve Physical Accessibility (July 2021) (Contact Hours 65 min.)

  • Learn solutions for increasing the physical accessibility of health care settings and services for people with disabilities.

Achieving Health Equity (October 2023) (Contact Hours 65 min.)

  • We're revising this course and will repost as soon as it's available. See the link above for a list of resources.

Caring for LGBTQI+ Patients (June 2023) (Contact Hours 90 min.)

  • Sexual orientation and gender identity (SOGI) terminology is important. Build trust with your LGBTQI+ patients by learning the terminology, understanding disparities and using best practices for collecting, and managing SOGI data.

World of Medicare (September 2022) (Contact Hours 60 min.)

  • Learn fundamentals, beneficiary eligibility, enrollment & benefit options and the role of providers, agencies, contractors & organizations in administering the Medicare Program. Understand Medicare Parts A, B, C & D, and see how Medigap and other insurance works with the Program.

Medicare Billing: 837P & Form CMS-1500 (June 2023) (Contact Hours 90 min.)

  • Learn professional claims requirements, claims processing actions, and how to identify aspects of paper and electronic claims.

Medicare Billing: 837I & Form CMS-1450 (August 2023) (Contact Hours 90 min.)

  • Learn institutional claims requirements, claims processing actions, and how to identify aspects of paper and electronic claims.

2023 Medicare Part C and Part D Reporting Requirements and Data Validation (March 2023) (Contact Hours 120 min.)

  • Learn to plan, perform, and complete data validation activities.

Diagnosis Coding: Using the ICD-10-CM (August 2023) (Contact Hours 60 min.)

  • Learn to identify ICD-10-CM structure and format, recognize features, and find codes.

Procedure Coding: Using the ICD-10-PCS (August 2023) (Contact Hours 60 min.)

  • Learn to identify ICD-10-PCS structure and format, recognize guidelines, and find codes.

Combating Medicare Parts C and D Fraud, Waste, & Abuse  (May 2022) (Contact Hours 30 min.)

  • Learn to recognize fraud, waste, & abuse (FWA), identify methods to prevent FWA, identify how to report FWA, recognize how to correct FWA, and recognize potential consequences and penalties associated with violations.

Medicare Fraud & Abuse: Prevent, Detect, Report (February 2020) (Contact Hours 88 min.)

  • Learn how to identify what Medicare considers fraud & abuse, provisions & penalties, prevention methods, and recognize how to report fraud & abuse.

SNF Consolidated Billing (January 2022) (Contact Hours 60 min.)

  • Learn how to identify SNF coverage and payment guidelines, services in a non-covered Part B stay, "under arrangement" agreements between SNFs and other providers or suppliers, and recognize excluded Part A SNF CB services.

Part D Coverage Determinations, Appeals, & Grievances (March 2023) (Contact Hours 60 min.)

  • Learn to recognize Part D definitions, determinations, appeals, grievances, and identify common problems.

Part C Organization Determination, Appeals, & Grievances (January 2023) (Contact Hours 60 min.)

  • Learn to recognize Part C definitions, determinations, appeals, grievances, and identify common problems

Supported browsers

Make sure your web browser is up-to-date. WBTs will only work in the latest two versions of most browsers. WBTs may not work in Microsoft Internet Explorer or Microsoft Edge Legacy.

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